I am documenting this for reference.
I have a 1999 Honda Odyssey, bought brand new from the dealer, Rock Honda it was. I was on a waiting list and waited a couple of months to get this van. It was purported to be the best van, efficient engine, and we trusted Honda as a maker of reliable cars.
We were wrong.
In 2003 with 45,000 miles on the van, the transmission went bad. At that time, Honda had not yet realize the extent of their transmission problem and had not extended their warranty. With 45,000 miles, the warranty on my transmission was expired.
A car with 45,000 miles requiring a new transmission was unheard of!
Diamond Bar Honda dealer says, sorry, your warranty is expired. You have to pay about $3000 for a new transmission. The dealer was no help at all. They supposedly made a call to Honda to ask about the warranty. Came back and gave me the same story: the warranty expired on the transmission.
I called myself to complain to Honda Customer Relations (1-800-999-1009 is their current number). After reviewing it with a case manager, they agreed to pay for the part, and I pay the labor. The labor was $471. I give Honda credit for excellent service at that time.
After this, Honda extended their transmission warranty to 100,000 miles on all their Odysseys.
I asked Honda to extend my new transmission warranty 100,000 miles from the time of the new transmission, giving me a warranty to 145,000 miles.
They said, no.
I said, since you are willing to extend new cars to 100,000 miles, it would make sense to cover my new transmission 100,000. It is obviously a defect in design that this transmission goes out so quickly.
They said, no.
Fast forward to now, 2008. My van has 129,000 miles.
My transmission is out again!
Less than 90,000 miles later, my transmission needs to be replaced.
My mechanic (not the dealer) tried to save me money by replacing the automatic transmission lock up solenoid and thought that might help. It didn’t.
Today I called Honda and registered a complaint. Marlene answered the customer service call and assigned me a case number. A case manager is suppose to call me within 2 business days.
I’ll update after I hear from the case manager. If they are as cooperative as last time, I will give Honda a 5 star rating. If not, my next car will be a Toyota.
If you’ve had similar problems, please leave a comment.
Update: Honda covered the transmission replacement, I paid the labor. See my post about that experience here.
September 2nd, 2008 at 11:54 am
Hi. I purchased a previously owned 2002 Odyssey from a Volvo dealer, in 2006. I purchased the extended warrenty. On 3rd of July, on a day trip with my family, approximately 200 miles from home, my transmission died. The Honda dealer in the area would not be able to even look at my car until later the next week and the Volvo dealer that I purchased the car from had all of their key people out on vacation. I had also purchased an extended warranty, that I was 90 miles over. I was stuck, so I had the car towed to an Aamco transmission shop and rented a car to take my family home. I find out, through calling the Honda national service center, that my car had been recalled for transmission work and fixed at a Honda shop. This was undisclosed to me by the Volvo dealership. They said that they cannot warranty work that was repaired by Honda, with Honda parts, like they would a new transmission. Well 3,000.00 later, I didn’t receive any help from Honda National or the Volvo dealer. So, understand your frustration.
If you have any ideas please let me know.
Todd
September 3rd, 2008 at 5:44 am
Yes…buy a Toyota next time ….I have two and have had no problems….
September 4th, 2008 at 11:42 am
Todd: I had a very good response from Honda Customer Relations (1-800-999-1009) Tell them you want to register a complaint, and they’ll take your info, assign a case number, and they’ll call you back.
September 4th, 2008 at 11:45 am
Laurie: We had a Toyota Camry, and did not have very good luck with that car. Died after 120,000 miles. Thought it should last much more than that. Then my son had a Toyota Tercel, got into an accident. Now we have a Toyota Echo for him. Hope that will last …
September 4th, 2008 at 12:11 pm
[...] my last post, here is an [...]
September 8th, 2008 at 2:48 pm
[...] (See the beginning of my transmission problem here) [...]
September 10th, 2008 at 8:35 pm
[...] (See the beginning of my transmission problem here) [...]
September 29th, 2008 at 6:04 am
I have 85K on a 02 Ody, my first Japanese car. Tranny just went out. I tell you, I have had more trouble with this Ody than any of my previous American cars – Ford, GM, or Dodge. $4050+ tax to repair. No way.
October 1st, 2008 at 12:25 pm
Jay: You are definitely covered under Honda’s warranty. Make sure they cover 100%!
We had a Dodge caravan before the Odyssey and had a lot of trouble with that too.
November 18th, 2008 at 9:36 am
I have an 01 Ody, my first transmission went out in Nov/2003 (45K). The dealer first changed the transmission fluid and sent me on my way. Half a mile down the road transmission was slipping so bad I almost didn’t make it back to the dealer. They replaced it free and covered the rental car without a fuss.
2nd transmission went Oct/2005 78K. Took it to the dealer who couldn’t hear any noise I was complaining about. Took the mechanic on a test drive returned to the dealer. Service came out a few minutes later and send that noise waas the differential gears grinding together. Honda replace it no charge and a rental car without any fuss.
In the process of dealing with my 3rd transmission Nov/2008 129K. Dealer so far giving me two different stories. One I had a 36mo/36K mile warranty on trany #2 other 12mo/12k. Either way I’m at 37mo and 50K. Waiting to hear back from district manager to see if they will cover any of the cost this time around.
Gullable me thought each time they had the problem fixed and wouldn’t have to deal with it again.
November 18th, 2008 at 2:02 pm
Wow! I am gullible too. I am thinking that my transmission now will last for another 80,000 miles, but maybe not…
My dealer wouldn’t give me a rental car both times I had it in. And I had to pay the inflated labor charges.
Let me know if you get it covered this time.
I had hoped a Honda can get me 200,000 before I give up on it.
November 26th, 2008 at 6:53 pm
I have 99 Ody. Tranmission replaced in 2004 luckily under warranty. Now my transmission needs replacing again! Dealer said they tried to get the best price, talking with American Honda, for the replacement. Best price it will cost $2335 plus tax. I’m going to inform everyone about Honda’s transmission issues to warn them!!!!!
December 1st, 2008 at 12:29 pm
Folks,
I’m also on my third transmission.
Honda replaced the first one and now I’m installing the third one; luckly I also bought the factory service manuals and have alot of tools.
Has anyone considered a class action suit against Honda?
Have you heard of anything like that?
Why?…Because Honda did not change any of the designed components in the transmissions or in the ingnition switch. Honda simply replaced the faulty parts with newer (not redesigned) faulty parts to get them over the warrenty periods.
Do you know a lawyer that might be interested?
I garentee everyone would hear about it then.
Thanks
Scott
December 1st, 2008 at 3:47 pm
Wally: Write a letter or insist on talking to the manager at Honda and try to get it covered. My second trans was over the warranty period.
Scott: I thought there was one, and thus they extended the warranty to 109,000 miles. Or was that on their own initiatives based on the number of complaints?
I think if you keep complaining, they’ll cover the part every time, though I had to pay a high labor fee to the dealer.
December 1st, 2008 at 4:20 pm
Update to previous post with regard to 3rd transmission. I have to say I was very pleased with my dealer and honda. They agreed to cover the cost of the transmission (parts) and I would have to cover the labor cost ($630). With 129K miles I thought that was very reasonable. They also said I have a 3 year 36K mile warranty on the new transmission. Honda did stand behind their product which is why I purchased the honda brand.
December 2nd, 2008 at 8:17 am
Dean: Glad to hear it. That’s what they told me about the 3yr/36k miles warranty too. But I am sure it won’t go out within that, most likely after another 60k.
December 4th, 2008 at 2:05 pm
I have an 01 now at 153K miles. First tranny failed at 85K, and now this one is starting to really clunk when shifting into reverse after cold start up. I expect this tranny will die in the next few months. I change fluids and take good car of all vehicles I own. My truck (96 GM) has 140K on it and runs fine. I will not buy another Honda, ever. Sienna next time, or Sequoia.
December 4th, 2008 at 2:08 pm
http://www.hondatransmissionsettlement.com/php/pdf/caht1faq.pdf for class action lawsuit info.
December 5th, 2008 at 8:14 am
Thanks, Mike, I thought so. But everyone has more trouble after 109,000 miles!
January 7th, 2009 at 9:25 pm
I have a 01 Odyssey, bought it Dec 30, 2008 and on Jan 1, 2009 the check engine light came one. Took it the following day, and the transmission needs to be replaced per Honda $3520…..I am going to followup on the class action suit, and with Honda warranty directly to see what can be done! I am in Chicago. Any suggestions. I want to fix this and sell it, and get a Toyota!! I had Honda’s in the past, and my family has as well, never encountered such a disappointment. What is more discouraging, is the transmission replacement, IS NOT A FIX, it is a BANDAID!! I read complaint after complaint, after fixing the transmission, they need a 2nd and 3rd transmission…..before 150k. Honda’s are usually known to run well into 200k, prior to this. Aren’t we supposed to be building better, quality products! I will see how Honda helps with this, to determine further.
January 7th, 2009 at 9:35 pm
amekami: Try calling the 800 number above in my post. No matter what your warranty is, they should cover it to maintain their reputation. It’s no use to talk to the dealer. My dealer told me that Honda won’t cover it, and they did. So talk to the main office and keep complaining until they cover it.
January 7th, 2009 at 9:41 pm
Thanks Joyful! I appreciate your encouragement. My husband and I REALLY need all we can get. We were only going to spend $5k on a minivan. We found this Odyssey, and because Honda has been known to have great quality and value, we spent $6700. And then this happened (we just sold our 01 Ford Taurus within the week). We are REALLY disappointed, and hope to get Honda’s help with this. Considering we are on my husbands income, and I am a stay at home mom. Have a good new year, wishful thinking.
January 7th, 2009 at 9:46 pm
p.s. my car falls in the category of the class action lawsuit for the 01 odyssey, do I just contact the number of the lawyer and see what happens? I don’t know what to do…..or was the money won from this to be used through warranty work covered by Honda? Not sure how it works, if you have any idea, I would appreciate your input. Thanks.
January 9th, 2009 at 8:50 pm
The lawsuit was settled with an extended warranty. It’s no use to contact the lawyer. Even if your mileage exceeded the warranty mileage, just keep complaining to Honda headquarters. Ask for the supervisor. Ask for the supervisor’s supervisor. Write them letters. Start with the call to the 800 number in my post. I found Honda to be very responsive at the headquarter level. The dealer not so much.
January 30th, 2009 at 5:37 pm
My transmission on my 2000 Ody went out yesterday. I took it to a dealer and waiting for a response from some honda rep. Meanwhile I wait for a response and pay to rent a car. My car has 130k on it so I don’t feel like I will get any compensation. I will push given the history. ANY ADDITIONAL INFO FROM YOU WILL BE APPRECIATED……THANKS SO FAR
January 30th, 2009 at 6:05 pm
Hello again. Well, it has been 28 days since my transmission light came on. Of course the original dealer and the local dealer offered no help. And after reading all of these transmission problems, and finding out the warranty was extended to 93 mos / 109k miles (btw, my car is a 2001 Honda Odyssey, with 90k when this happened). I called American Honda Customer service, and spoke them repeatedly for the past 3 weeks, and was told “they couldn’t help me several times” and I refused to accept that answer. I finally told the rep to have a supervisor call me. Then I got a call back a few days later, that they reviewed the case with the supervisor again, and agreed to help in the repair. The estimate was $3520 (transmission $3213 + egr valve $307; and I paid $114 for the diagnosis). Honda had me pay $2000 on transmission and the $307 for the valve). I got some assistance, but this is the LAST Honda I purchase. This is such a problem, and people are ending up with 1-3 transmissions. I have a family (3mos old & 2 yr old girls) and don’t want to get stranded with the problem again. When I get rid of this van, my next won’t be a Honda. For those contacting warranty, keep pushing, don’t accept no for the answer, ask for a supervisor and keep trying to get assistance on the repairs! Good luck.
February 2nd, 2009 at 1:59 pm
amekami: I am surprised why if you have less than 109,000 miles that Honda did not cover the transmission entirely?
Depressed Dan: If they refuse to cover it, ask for the supervisor. As amekami says in the comment, keep pushing. They will give you something.
February 2nd, 2009 at 2:31 pm
I was upset and suprised to, being that I was only a few months out (and WELL under the 109k miles on the extended warranty, with only 90k). They several times told me they couldn’t help. And finally I took what they offered, only for the 3 yr 36k warranty (if I went to my mechanic for $2000 parts and labor, the most on warranty I would of gotten was 6mos warranty). Needless to say, I am disappointed in Honda, even when I offered to pay $1000 towards the repair from the start! Toyota or anything but a Honda next time for my automotive purchase. So sad, I have always loved Honda and lots of my family members too. Things change.
Thanks for all the feedback and support. I may not have gotten anything, if I didn’t have your help. Thanks, and may God bless you.
February 3rd, 2009 at 4:19 pm
I drive a 01 Ody, company vehicle. We repaced the transmission at 65K and has 80K on it now. We are getting away from company vehicles. This blog string convinces me that it would not be a good idea to purchase this vehicle from the company as the probibility is to high of a second or third trany.
The offer is for me to purchase the Ody for $6000. Anyone want to convince me otherwise? The alternative is a 02 LeSabre with 56K for the same price.
Thank you!
February 3rd, 2009 at 5:13 pm
Reply to Ken Wendland:
I would recommend anything but the Honda Ody; in the past month I have come across oodles of problems. And people on 1-3 transmissions. You never know how long you have or how far you can go. It is unfortunate. And people keep putting trany’s in, and the fix is just a bandaid to the problem, it keeps happening.
Good luck on your decision.
February 4th, 2009 at 12:38 pm
I don’t know if I would buy another Honda, given that Toyota makes a pretty good van now. At the time, the Ody had the best features by far of any other van.
The LeSabre is not a van, so Ken, it depends on what you need. What’s the Blue Book value? If you are getting a below market price, it might be worth it.
February 9th, 2009 at 7:33 am
I currently own a 2000 Honda Accord with 116K miles. I was never notified my transmission had a recall on it until it broke down and I brought it into a auto repair shop. I’ve been given an estimate of $2500 to replace the transmission.
Do you think its worth calling Honda Customer Relations to file a complaint? If so, how should I approach the issue? Should I go ahead and have it fixed first at the autoshop? Any advice would be much appreciated.
February 10th, 2009 at 7:01 pm
My wife and I purchased a 2001 Odyssey in June ‘01. The first transmission died at about 50K miles. The dealer replaced it under warranty. Then the second transmission went out at 107K miles two years ago. The dealer replaced it for “free” as there is a class action law suit successfully filed in CA that extends the transmission warranties to 109K miles or 93 months (whichever comes first) and provides for reimbursement (if you meet all the criteria in the suit – see http://www.hondatransmissionsettlement.com). I am about to get a third transmission replacement at 125K miles. The dealer is not honoring the class action suit, as I was already awarded a settlement “free” transmission.
I can’t believe that these transmissions only last 25-50K miles. And that came out of the dealers mouth!!! So we are in the process of negotiating. So far he is down to $500, which I might take him up on if he throws in some freebies, like a timing belt, as these things are expensive to replace and the engine/transaxle are going to be taken apart anyway. The Odyssey is great, except for this junk transmission. However I will probably be parting with the Odyssey before the transmission goes out again. Enough is enough.
BTW I also have an ‘87 Honda Accord with a 5-speed transmission, and I never have had a problem with it (except for the coffee stains on the interior). It’s got 250K miles on it, and still gets 30mi/gal. It’s the “beater” that keeps on going.
February 11th, 2009 at 2:36 pm
I read that the Odyssey was the first with this type of transmission. We were guinea pigs.
John D: Which dealer do you go to? Sounds like they are being pretty reasonable. But I am surprised that your 2nd transmission lasted only 20k miles. I think they say they can give you a rebuilt transmission when you replace it.
February 12th, 2009 at 5:02 pm
To Joyful:
This is not the dealer that I bought the car from, as I moved from CA (where I bought the car) to Oregon a few years ago. The dealer is Beaverton Honda. Two years ago they replaced the tranny under the class action suit for free. However, as I recently learned (and didn’t think to ask then), the replacement unit had no warranty as it was a free replacement and was a reconditioned unit. This time I am getting a new unit, with a 3yr/36K warranty for my $500. I’m not perfectly happy, but then again a routine service runs about the same these days. I feel a little better knowing that at least it’s under warranty. They said that the design problem has been addressed. However the dealer also acknowledged that Honda’s reputation has suffered, and that the dealers are bearing the brunt of the corporate position. I’m not suprised.
February 12th, 2009 at 8:24 pm
I paid $850 supposedly the labor charge. But I was technically out of warranty. I have a 1999, so my first replacement at 40k miles was before the class action suit.
My complaint was that the mileage from my first replacement at 40k miles to the 2nd replacement at 125k miles is less than 109k.
February 22nd, 2009 at 2:18 pm
Honda replaced transmission in ‘07 at 88k, under settlement. Told me I have 3yr/36k warranty but received nothing written. Car had same symptoms 18k later, service manager told me they would cover another replacement. called Honda to open a case since that’s what I did before. Arrived to drop off car–service mgr said they had decided to cover nothing. First, he said the warranty expired at 109k, even though I had brought it in w/108k for them to fix. they replaced the IAC valve which didn’t fix anything. Honda said coverage is “at discretion of dealer”, dealer says coverage is thru Honda. Ed. Lopez at AmHonda says warranty expired in Aug 08. He said only people who pay some unknown amount for the replacement got 3yr warranty. Nobody ever mentioned this to me. What a bunch of lowlifes–concealing the rules then changing them to avoid responsibility for this car. It now has 110k and is the worst car I have ever owned–have spent $3k since October on this terrible car. I will buy a Hyundai.
February 23rd, 2009 at 12:42 pm
Rose: You should definitely complain to the supervisor, and the supervisor’s supervisor at Honda headquarters. I think Honda headquarters would cover it, though the dealer will not.
If they do business like this, Honda will face another lawsuit.
March 5th, 2009 at 5:01 pm
I researched our van about 4 mos ago, out of curiosity just to see its value, and saw that the trannys were a problem area from the reviews posted at the website. We bought our van new in ‘02 and waited on ‘the list’ to pay full retail price at that time. Four months ago, I counted myself blessed to not have had that problem. Well, my time has come. My Odyssey had 128K miles when it started slipping 3 weeks ago. We have driven it on a road trip since then, which added another 2k miles on it, so it’s sitting at 130k for the original transmission. I’ve gotten estimates for $2500-3500. Honestly, do you think that I have any chance of a discount from Honda, given the history? And since we are likely paying full price, are there any opinions on ‘remanufactured Honda’ transmission, as opposed to rebuilding our existing one? Since the original lasted 128K miles, might it be better to rebuild that one? Thanks for any info or enlightenment you may offer!!!
March 8th, 2009 at 6:51 pm
It doesn’t hurt to try to ask Honda. I didn’t know they can rebuild your existing transmission. I think under warranty, they give you a rebuilt one.
March 8th, 2009 at 7:49 pm
I have a 99 Honda Odyssey. It has 104K miles on it. Transmission is going out. I am the second owner. Do you think there is a chance Honda will help with the cost of repair? Thanks.
March 9th, 2009 at 7:49 am
Paul; since you are within the 109,000 warranty period, I would think Honda should cover it. Do it quickly before your mileage goes up. I was lazy and procrastinated, and I think that it hurt my case.
March 11th, 2009 at 4:48 pm
I bought my ‘02 Odyssey used almost 3 years ago with 50K miles on it. It has 87930 miles on it now and today it would not go into 2nd gear smoothly, the RPMs would rev up and then jerk back down. Then when I would come to a stop, it would jerk really badly. I just had the transmission fluids changed out 2-3 months ago for regular maintenance because my sister-n-law’s ‘03 tranny went out several months ago. She had to pay almost $3000 at the Honda dealership to get this repaired. (They first quoted her a price of $5000 but she argued with them.) I had no clue that there had been any recalls on my van. Should I contact a dealer first or call the Honda headquarters first?
March 13th, 2009 at 10:42 am
Becky, you should be under warranty. I would call honda first and open a case. They’ll probably tell you to get a diagnostic from the dealer.
March 23rd, 2009 at 6:28 am
I have an ‘03 Oddysey with 85K on it when it broke down very recently- in the middle of the highway! I’ve owned nothing but Hondas( an Acura Legend, an Accord, one Civic, an ‘08 Ridgeline and this Oddysey) but my experience with this van is making me reconsider switching to Toyota for all my car needs. Where do I sign up for a (future?) class-action lawsuit?
March 24th, 2009 at 7:39 am
I bought a ‘02 Odyssey (36,600 miles) in 2006 certified preowned from Madison Honda. Had all my servicing done by Madison Honda. Also bought the Honda Care which expired on 11/2008.
Well this past weekend the tranny went slip crazy and the MIL light came on. I dropped it off at Madiosn Honda and they called me yesterday and quoted $5000 to replace the transmission!! WTF!
It only has 76000 miles on it!
I called American Honda as suggested and now waiting on them to look at my case. If Honda doesn’t back their own transmissions I have a plan to write some letters.
March 24th, 2009 at 8:36 pm
Abel, we had a Camry that gave us problems too.
Daryl, let us know what happens.
March 26th, 2009 at 6:03 am
After reviewing my case, Honda offered me a 60%/40% split on the repairs where I pay the 60%. It was a take it or leave it offer, so of course I took it. My portion comes to $2350 with tax for the transmission and ECU replacement.
Although this is better than nothing, I still feel like Honda should pay for the entire cost of repair. This is in no way the owner’s fault. My vehicle was properly serviced at the same dealership since I bought it there. This is a ripoff.
March 26th, 2009 at 6:10 am
I believe a class action suit is being pursued by:
Stamell & Schager
1 Liberty Plz
New York, NY 10006-1404
(212) 566-4047
Anyone who paid out of pocket for this transmission issue may want to give them a call. assist.
March 26th, 2009 at 7:33 am
Daryl: Try again. Write letters to the supervisor and on up. See if you can get some of that $2350 back even though you already paid it.
March 26th, 2009 at 7:48 am
I’m back again. I was unable to obtain copies of any tranmission maintenance from my mechanic. Honda is reviewing my case without the maintenance records. From experience, do you think I will receive any kind of assistance without these records?
March 26th, 2009 at 4:12 pm
I had some transmission work done by an outside mechanic. At first they said they can’t warranty any work if the car has been worked on by other mechanics. But they still gave me the part, I paid for labor. Keep complaining and write more letters if you are denied.
March 26th, 2009 at 4:24 pm
To all…I posted this somewhere else here. I don’t know where. But, I did a backflush of transmission cooler only. I then did a drain/flush two times. And the Odyssey is sensitive to fluid level. So don’t overfill and don’t underfill. I did all this and now my transmission is like new. I was told by three mechanics that I needed an overhaul. My total cost was less than $30. Don’t be so fast to trust the mechanics. They are in biz to make money. I wonder how many Honda transmissions were supposed to be overhauled but only received a good maintenance on them, and then returned to owner and told they have a new tranny. Oh and of course with the fat bill.
March 26th, 2009 at 4:36 pm
Update to earlier post: I took my van to Nalley Honda in Georgia on Sun.,Mar. 15. They diagnosed the problem as my transmission and computer board and quoted me a price of $4800 to repair. I said no way. I contacted headquarters and spoke with April on Mon. to open a case and she said the regional mngr would contact me within 1-2 days. The serviceman at Nalley, Karim, talked it over with his manager who contacted the district mngr. and on Fri. offered me 25% off parts. I told him I was not happy with that offer and that I would be contacting headquarters again (which by the way, never contacted me). Within the next hour, Karim calls me back to tell me the district and regional mngr. would offer to pay 50% of parts as a final offer. I called headquarters to see if they could do better than that. Needless to say, the regional mngr, Lilia, was no help at all! She was “professionally” nice but basically told me that I should be happy that they were offering to pay 50% of parts since my van was not under warranty. I asked her 4 or 5 times for the name of her supervisor and she adamantly stated that she was the person that I needed to talk to. She would not give me any names or anything. She stuck to her “script” and wouldn’t budge.
So here I am now….I just picked up my van and had to pay out of pocket $2500. As far as the dealership goes, I couldn’t be more pleased with the service and treatment I received from them, but based upon my experience with Lilia, I will never buy another Honda again. I think I will try to call that New York law office to see if there is anything to an upcoming lawsuit for the ‘02 and ‘03 models. It’s just not fair for Honda not to stand behind their product 100% expecially when there have been problems since ‘99.
March 26th, 2009 at 5:32 pm
This is a follow-up to my original post on March 5. I have an 02 Odyssey with 130K miles, I’m the original owner and maintained the car well; I was overdue a tranny service by 3k miles according to the schedule in my owner’s manual, but had the recall oil jet part and the tranny serviced at the Honda dealer. I called Honda and they gave me a case number and required that I take my car to a dealer to have the diagonstic performed. Long story short, they agreed to cover 25% of the replacement of the remanufactured tranny and the transmisison control module. They originally didn’t tell us about the TCM or quote that in our original estimate, but then called yesterday to inform us of the news that the extra part will now cost us add’l $700 plus tax. When I didn’t respond well to that news, they ended up deciding to cover that part. So our cost should be $2500 including tax. We’ll find out the bottom line Saturday when we pick it up. I’m hoping they’ve improved the problem; the dealer did the song and dance that this tranny is improved and should last another 200k miles. We plan on keeping the vehicle til it drops dead, so I’m sure we’ll find out if he is right…
March 27th, 2009 at 7:48 am
Hi,
I have a 2000 Odyssey with 106,000 miles and the transmission is dying. I am the second owner. The first owners told me that they had the transmission replaced. What are the details on that class action suit? My DNS server will not load the website so I cannot view it.
March 27th, 2009 at 8:29 am
You need to do the service I talked about above. Don’t let anyone tell you different until you spend the 30 dollars to do this. I am convinced a lot of these problems can be resolved by doing this.
March 27th, 2009 at 8:33 am
Thanks for answering so quickly, Paul. If I print out your explanation will my Honda mechanic understand it and do you think I could get him to do it? Is there a more detailed description anywhere?
March 27th, 2009 at 3:57 pm
Becky: The lawsuit gave an extended warranty to 109,000 miles, so I don’t know why you would not be covered. I live in California, maybe that makes a difference?
Go to http://www.hondatransmissionsettlement.com/php/login.php
Enter your VIN to see if you are covered in the lawsuit. Read there what is covered.
When my first transmission went out at 40k miles, the dealer flushed it, and it didn’t work. They charged me $150+. When Honda agreed to replaced my transmission, I asked them to reimburse me for the flush since it was their recommendation and it didn’t work. And they did.
March 27th, 2009 at 4:01 pm
If Honda doesn’t give you another supervisor to talk to, then write letters them, and fax them the letters. Ask them for the fax number of customer service. Put down specifically names of the people you talked to and the dates and time, like you documented everything, and how they did not treat you well, and how disgusted you are. I did that, and they called me.
March 30th, 2009 at 10:41 am
Joyful – I spoke to my case manager Erica Dotson who says they can not review my case without any records. I’m looking everywhere for some receipts. Do you know if they called your outside mechanic for verification?
March 30th, 2009 at 3:12 pm
alisaom: In my case, they did not. I didn’t give them receipts, I just told them what was done. Does your mechanic have a record that they can print out for you?
In any case, even without receipts, it is a known fact that the Odyssey transmission is a factory defect. Keep complaining, write a “I am a dissatisfied customer, so fed up with your defective vehicle and poor customer service that I will never buy another Honda” letter. It’s worth a try.
March 30th, 2009 at 4:12 pm
An update on my case. My transmission has been formally diagnosed as needing repair. My quote is $2900. The dealer said that they could provide no assistance so I have a case in with Honda of America. I am waiting for the call back at this point, but have a letter drafted and am keeping my notes there. They gave me this runaround that since I am not the original owner, they do not owe me assistance. BTW, my Odyssey has 106,000 miles on it.
March 30th, 2009 at 4:17 pm
Does anybody have an address and or fax number that I can send my compliant letter to at Honda of America? Thanks.
April 1st, 2009 at 12:56 pm
I have an 01 Odyssey with 80+K miles. Transmission started acting up and check engine light came on. Car was rejected for inspection with three transmission codes. I am the second owner and dealer claimed the extended warranty only lasted 7 years 9 mos from date of purchase which left me 3 DAYS past the entended coverage. Dealer convinced Honda to cover and now I’m getting a new tranny free of charge. but the dealer wants $250 for me to get a new 3yr warranty. Am I getting a decent deal?
April 1st, 2009 at 1:45 pm
Heck yes – if the coverage is at all decent take it!!! At 80K you have other stuff waiting to go out like water pump, A/C compressor, alternator, door motors. Read the fine print and see what is specificaly excluded from warranty! Some wear items like shocks are probably not covered. My 01 is now at 160K miles, 2nd tranny, and still running fine. My first died at 75K and was replaced free of charge. I am pretty rigorous about maintenance, and I plan on getting another 100K out of this thing. BTW, do your 105K timing belt service when it’s due – they’ll do the water pumpt then too. Budget $1k for the work.
April 2nd, 2009 at 4:14 pm
Thanks, Mike. I did get my timing belt and water pump done.
Now they are telling me I need shocks. I have 138,000 miles. What do you think?
April 2nd, 2009 at 5:03 pm
Yes, I’d bet with 138K you need them. Even under light use that’s a lot of miles if they are the orriginals. I usually figure to get 75-100K out of a set of shocks. I recommend Tire Rack for replacements – about $200 for a fuill set of KYB front and rear. I also get my rotos and pads there. I replace rotors every 100K and usually get 50K out of a set of front pads.
April 5th, 2009 at 12:24 am
2003 ody , just bought used, didn’ t do my research and am looking at a new tranny. will try the backflush and call honda 1 800… any other suggestions?
April 5th, 2009 at 9:21 pm
benson: don’t take their first offer.
I would call the American Honda, 1-800-999-1009, nicely ask them for the fax number to fax a letter of complaint, and who you should address it to. Make sure they know it’s a letter of complaint. Then they try to be really nice to you.
The American Honda contact is here:
http://automobiles.honda.com/information/customer-relations.aspx
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Boulevard
Mail Stop: 500 – 2N – 7D
Torrance, CA 90501-2746
By Fax
(310) 783-3023 (24 Hours)
By Phone
At our toll-free number: 1-800-999-1009
April 14th, 2009 at 7:28 pm
Also had great luck with an Accord. Tried an Odyssey 2003 what a mistake. 5 months later it needs a 4,000 trans with 91,000 miles I called attorney in NY above and gave them my info. They are collecting data. Please please call them Honda needs to pay. They offered me 1,000. The dealer is 1,000 higher than every shop in town so the 1,000 is nothing. This is my last Honda. Customer service just ignores me. I called Japan the other night I am in the process of emailing them a complaint now. Dan Hess 865-556-0314
April 15th, 2009 at 6:37 am
Just got off the phone with the attorneys office in NY they say the class action has begun. If you have an 02/03 odyssey with problems please call and give them your info. Honda customer service person Holly Mohammat just threatened to call Honda security on me if I continue to call them. They have a huge problem and need to step up and fix it. Attorneys office said they are offering 50% but will only give me 1,000 on a 4,000 transmission for a van purchased 5 months ago. Honda now sells junk. Danny 865-556-0314
April 16th, 2009 at 9:29 am
I was contacted by Honda Security yesterday. It seems as though we are not allowed to complain about their inferior products. I just told them to fax me a letter stating such so I could get it on the internet. Honda feels we need to take anything they offer and go away. Danny Hess
April 16th, 2009 at 7:13 pm
I was contacted by my local sheriffs department today. Seems as though you are really not allowed to complain about a Honda product such as the Honda Odyssey. Holly Mohammed who would be Lillia and Darryls boss has accused me of harassment. My local sheriffs office says one phone call a day can be deemed by the wonderful Honda folks in California. So understand I am in Knoxville Tennessee. I may be arrested for calling Holly once a day reminding her that the 03 Honda we bought 6 months ago(has been sitting at a dealer for 1 month) that now needs a 4,000 transmission is a piece of garbage. Do I really seem like a threat to the sensitive folks at Honda? Holly can be reached at 1-800-999-1009 ext114911. Please don’t complain if you call her they only want to here fom happy customers.
April 16th, 2009 at 8:38 pm
Daniel, probably calling them once a day and complaining is not going to get you anywhere. It would just be deemed as harassment. If you can’t get any response from the manager, then you probably have to leave it up to the attorney.
Did you write Honda a letter? Did they respond to a letter? Then you can have something written to go by.
April 22nd, 2009 at 12:26 am
I have 2000 Odessey I bought on 11/99 and have approx 145k on it. Had issues with the sliding door sticking and now is in the shop for the transmission. Dealer indicated they contacted Corp, but said they’d only do 60\40 split; I’d have to take care of the 60%. Dealer indicating they can give trans part at wholesale for $2800. Not sure what I can do, since I’m way beyond the mileage mark for warranty.
Will be calling Corp and openning case, but is there anything else I can do?
Thank you………-R-
April 25th, 2009 at 9:28 pm
Make sure you document who you talk to and what they say, then you can reference it when you fax them a formal letter of complaint.
April 26th, 2009 at 6:54 pm
Joyful – Get a life and get off this board…
All – This tran is a mechanical device – all this mechanical will fail – so go get your toyota, hyundai, etc… Quit belly-aching and telling everyone you are done, actually do it.
April 27th, 2009 at 12:47 pm
I have 2002 with 80,000 miles. Mine went out too. Had to pay $3000, Honda would only cover 25%.
There is a new site tracking all the Odyssey transmission failures.
http://www.odysseytransmission.com
Everyone add your info, hopefully this will help bring more attention to Honda and the Odyssey transmission problems…
May 1st, 2009 at 2:14 pm
I have a 99 and it now sits in the shop waiting for the FOURTH! transmission the van has 118k on it. Total run around with the dealer! and with the 1800# as well, I was told no help and it will cost me 2375.00 for another rebuilt trans.
I told them why who I want to pay for a trans that we already had three of and they won’t hold together!
I to paid for the 100k warranty and was told today “how much did I spend putting in the other transmissions?” To think that I hadn’t spent any money on the transmissions!
My question is, who do they think bought the thing?!!!
I’m sick, we have to move my family around with this,it sits in the shop while I argue about who’s going to fix it and I’m paying for a rental car.
I was questioned on the maintenance of the van and I told them I did just about all of it,then was told to show that I really did it with a paper trail. I AM A AIRCRAFT TECHNICIAN FOR THE PAST 20 YRS- I have a real good idea how things work and follow maintance schedules and fluid changes,even at -20 below I change the oil in the driveway on both cars.
HONDA’S have real problems with the transmissions and they know it.
They fall apart inside,filters clog up and then the torque converter overheats because of the lack of fuild to the unit.
HELP!!!!
May 7th, 2009 at 6:23 pm
I’m sorry the 800# didn’t get you something for a new trans. I had such good experience with them.
Try writing letters and fax them to their customer service.
May 17th, 2009 at 10:02 am
My mom bought me a 00 odyssey, it has 145k on the tranny. I don’t think that it has ever been changed but i could be wrong. I know that it’s starting to need a new tranny. We live in the mountains of north carolina, so when i go up and down a steap hill is feels like it’s pulling on the trans. I don’t want to pay for a new one cause the van it self doesn’t cost as much as a new one, the only problem is i have 3 kids and don’t have a payment on this van. Does anyone have any suggestions on what i should do? I have also had touble with the automatic doors, and the check engine light. It’s becoming more of a hassel to have a free and clear vehical than one you have to pay for.
May 17th, 2009 at 4:05 pm
You are way over the extended warranty, don’t know if you can get Honda to do anything. Let’s say if you fix everything for $5k, it’s still cheaper than buying another car…
May 19th, 2009 at 7:21 am
I am the latest victim of the Odyssey tranny. We have an 01 with 87K miles and the second transmission just died on my way back from picking up my daughter at school. First was replaced at 67K so this one has only lasted 20K. I was told at the time it was a brand new transmission. Now they say it was a rebuild with only a 12K/12 mo. warranty.Dealer tells me my warranty period ran out last Dec. I have called Honda Customer Service and will supposedly receive a call from a district manager in 1-2 days. Quote for new transmission was $3100. I am astonished at the number of complaints and problems I have read. This is not the trusty Honda we all keep hearing about.
May 19th, 2009 at 8:59 pm
20k miles!! I was hoping mine would last at least 80k when I will be ready to downsize to a sedan, a Toyota sedan.
May 26th, 2009 at 9:10 am
Thanx to all for your comments on Honda Ody. My wife and were Loyal Dodge Caravan owners, but after many Transmission issues are looking at the Honda or Toyota Seinna. After reading all the comments I will NOT buy a Honda Ody. ps I am on my 4th Tranny in my 2000 dodge Caravan Even they won’t warranty me anymore.
June 2nd, 2009 at 5:02 am
Hi every one, iam also a victim of odessy transmission problem, infact i was forced to replace the transmission twice and still not satisfied with the performance. So for now my next car will be a TOYOTA. Shame on you HONDA.
June 3rd, 2009 at 7:38 am
My story is very similar to the rest of you. I bought a “certified” 2002 Ody from the dealership in 2006. I now have 124K on it and the transmission is gone. I took it to the dealer and the quoted me a price of $4600 to replace it. They called Honda Am and got me an offer of 25% off, plus a discount on the parts which would bring the cost down to around $3000. Unfortunately, my husband was so disgusted at this point that he took the van to a local backyard mechanic who is going to use replace the Honda transmission with a Jasper transmission for $3500. Does anyone think that Honda would still make good on their offer to pay 25%, or is that offer only good if the dealer does the work. Also, when you call the 1-800 number, what information will they ask you for? Thanks
June 4th, 2009 at 10:26 am
I purchased my odyssey in 2001. Less than one year later I was putting a new tranny. Now in 2009, with 103,000 miles on it, I have my 6th tranny on order. Lemon? They say not. I am so frustrated with honda. Sure, they fix it everytime assuring me the problem has been taken resolved. I’m still waiting. Honda has been the car of choice at my home. Now, I can say I am done.
June 19th, 2009 at 1:23 pm
113K miles, 3 transmissions, no support from Honda, no nothing.
Big disappointment. Very sad. No more Honda purchases from me or my family
June 29th, 2009 at 11:39 am
I bought a new 2001 Honda Odyssey and the check engine light came on around 96500 miles. Took it to a new dealer nearby and they came back with tranny, catalytic convertor, struts (!!!) & cracked motor mounts (!!!). I figured that they are trying to drum up business, though they talked to Honda and said that Honda would cover 50% of transmission. So took it to the dealer that I bought it from and they are saying tranny, catalytic convertor, Timing belt and spark plugs.
I talked to Honda and initiallyt they said tough luck, you are out of warranty. When I told them about the first dealer’s offer they said that’s the best they can do. I asked them how they could say tough luck first and then 50% is the best. They gave me a spiel about each case being different. They initially would not give me a supervisor, but after a second call said that a super would call me within 24 hrs. I don’t know if it is worth it now to fix any of this.
I was shocked that Honda had such a bad transmission. The reason I bought Honda was because of their presumed relaibility. I will never buy Honda again.
Any advise on how to handle this?
July 2nd, 2009 at 8:47 pm
Keep after them. Call and talk to higher up, and fax them letters.
My mechanic told me to change my engine mounts at about 125k miles, and I did. Now I’m thinking if maybe I didn’t need it. I’m not going back to him.
July 3rd, 2009 at 6:11 am
Update
Super from Honda called the same day and was very curt and said the offer (50% for tranny) would be valid only for a couple of days(whereas the 1st dealer had given a written diagnosis and offer valid for 30 days). I felt like I was dealing with shysters and not a reputable company. It was really shocking to me that they do not have a uniform spelt out poliicy of dealing with this.
The dealer that I bought it from came back to me and said that Honda is not willing to go above 50% but that the dealer would throw in couple of hundred bucks. I guess that this is the best I can get and am going to take them up on the offer.
I will never buy any Honda product again. Mark my words, this coimpany is going down the tubes in a few years the way GM & Chrysler went.
One more question is that how come 2 dealers come up with different diagnosis for the same vehicle. One said motor mounts and struts while the other says timing belt & Spark plugs none of which are related to to “check engine light” coming on.
I would say never go to a dealer but in cases like tranny problems manufacturer might not accept servicing done by non-dealer mechanics. Catch 22.
July 3rd, 2009 at 7:00 pm
Just wanting to reply about the motor mounts… That’s another problem area with these vans. My front and right motor mounts were also broken and recommended to be replaced. I just forked out the $550 for that repair last week. Just replaced the tranny in March for $2500 after Honda’s best offer. Timing belt and tires last year too (granted, these are normal routine maintainence items), but this car has cost $4200 in the past 17 months and it’s only worth $6500. We bought new and paid $30K and were planning on keeping forever. I keep telling myself, “It’s cheaper than another car payment,” but maybe I’m delusional. ha ha!! And they want me to replace the platinum tipped spark plugs and do a major service with my next oil change. Another $450 buckaroos. I told them that they don’t need to to the tranny part of the maintainence since it was just replaced, and the mechanic replied, “You can’t service these trannies too often.” Yep, he knows their history. GEEESH!! Gimme a break. So I’m suposed to service the tranny every 5K miles to keep the tranny gremlins away? WHATEVER….
July 4th, 2009 at 5:36 am
I have a question. If engine mounts are cracked and I don’t replace them, what will happen? As of yet I do not see any symptoms. I just had tranny, timing belt and spark plugs replaced. Am planning to keep it for 2 years and then trade it in. Will it last that long with cracked engine mounts?
August 1st, 2009 at 7:55 pm
Like the majority of you, I also purchased a 01 Ody, used in 3/04. Big mistake. By 07/04 I was needing a new trans. Not to mention they tried to scold me at the svc. center that my trans fluid was bad. I only had it for 4 months. It was all lack of care before my purchase. To make a long story short, I’ve had very poor performance from my Ody. My trans has been done twice. I just paid off my Ody in March 09 and my warranty is up. Now, just my luck my trans yet again needs to be replaced. Ughhh, does anyone know if there is anything I can do. I’m a single mom with 3 kids and I worked dam hard to get this car and pay it off, I’m not trying say my story is any worst than anyone else. But I feel so ripped off.
August 1st, 2009 at 10:12 pm
Okay, now we have a new issue to add to our list of replacement/maintainence expenses these past 1 1/2 years. Transmission: done ($2500) Motor mounts: done ($550) Timing belt: done ($800) Tires: done ($400). And now we add the newest member to the list: A/C compressor: repair pending ($1100). We drove from Las Vegas to Tucson with NO A/C for 8 hours last week. It must’ve been over 130 degrees in our van, since it was 117 outside. Oh, but no worries: IT’S A DRY HEAT!! Ha ha ha. I’m laughing all the way to the bank to withdraw the remainder of my savings to add this newest member to our ‘Odyssey Gremlin Adoption Plan.’ Sure wish they’d have warned me about the extended gremlin family when I bought this van. I guess this is Honda’s way of assuring they won’t go broke during the recession. :- P Looks like I can’t afford those new platinum tipped spark plugs yet… Seems like Odyssey owners ought to be able to receive an Ody gremlin adoption tax credit from the gov’t since they can give bailout money for so many other things!
August 9th, 2009 at 12:09 pm
I HAVE A 2004 ODYSSEY AND THE CHECK ENGINE LIGHT AND TCS LIGHT CAME ON TOOK IT TO HONDA AND THE CODE IS P0740 TRANSMISSION. THEY INFORMED ME IT NEEDS TO BE REPLACED AND NO WARRANTY OR RECALLS. FUNNY I HAVE FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE. MY VAN IS ONLY 5 YRS. OLD AND HAS LESS THAN 100,000 MILES! I AM CONTACTING HONDA IN REGARDS TO THIS. I KNOW THEY EXTENDED THE WARRANT FOR 99-01′S ODYSSEYS FOR THE EXACT SAME ISSUE.
August 9th, 2009 at 3:04 pm
I have the 2001. It was purchased new. Within the first six months of owning the van, I found that the TCS would not turn off. I luckily was able to have it replaced under warranty. There also has been many other issues with this van, including 7 yes 7 transmissions. Think I have a lemon? Honda does not feel that way. They think it is fine now, but it still is slipping. No more Honda for me!
August 17th, 2009 at 9:20 am
Our local repair shop just serviced our ‘00 Odyssey after it started shifting very abruptly. They told us that a mount was also cracked, probably due to the shifting problem. They flushed and filled, and it’s running much more smoothly now, though they believe the problem may return in 15-20k miles.
They have worked on at least 1/2 dozen Odysseys with transmissions that couldn’t be fixed. They have replaced them with Jaspers, which they say have been working very well.
September 11th, 2009 at 5:29 pm
This question is for DJ who posted on August 17th 2009 at 9:20am. What do you mean by replaced transmissions with Jaspers? Maybe I need to advice my neighborhood mechanic to get one for me. Please advice. Thanks.
September 12th, 2009 at 4:22 am
A Jasper transmission (aftermarket component):
http://www.jasperengines.com/index.php
September 27th, 2009 at 11:24 am
Have 2nd transmission on 2000 ODY. Many honda installed replacement transmissions are made by jasper. Jasper Engines rep told me that their replacement transmissions for ODY carry their own 3yr/36k warranty, no matter who installed it. He also told me that the PCM was the cause of failures for some models. Get service shop/jiffylube to put the car on a lift to see if there is a jasper engines tag on the transmission, get the # and contact jasper at 800922 0204. I haven’t done this but plan to because this 2nd transmission is slipping after just 3k miles. This is the worst car I have owned in 45 years of driving. the worst. I hope this info turns out to be helpful for all of us in this situation. Good luck: Honda is counting on customers to give up and to be easy to cheat. So far, they have cheated us out of several thousand dollars on this terrible car which lasted only 75k miles.
September 27th, 2009 at 7:32 pm
Rose, thanks for the info.
October 1st, 2009 at 12:43 pm
2003 Odyssey with 102,000 miles. Tranny started slipping while on a trip to Central CA. Went to Speedylube and had the tranny flushed. It seemed to be working great… for about 250 miles, and then the same thing started happening, but at the lower gears this time instead of up at highway speed. Limped over to Honda this morning. Diagnosis – needs a new transmission. Estimated cost – $5000.
The service guy gave me the 800-999-1009 number which I called. The person I spoke to basically told me that without all of my receipts, they would have no way of knowing if I had been taking proper care of our vehicle. The main receipts they are talking about are the ones showing that I did all my fluid changes. Well, I’ve done the majority of my oil changes in my driveway. I have done other oil changes and tranny flushes in various lube-n-tune places, in various cities and in various states. I have a few of the receipts, but the majority got thrown away, since I did not forsee the tranny failing after only 100,000 miles.
I’ve heard talk of another class-action lawsuit involving 2003 and later Odysseys. Does anybody have info on that?
October 1st, 2009 at 2:13 pm
It irks me how they want ‘proof’ of maintainence when they have an obvious bum piece of equipment. It doesn’t matter if fluids were changed; the tranny is flawed by design, and WE have to pay up every time it goes out-they’re just wanting to minimize their expenses by requiring the proof. Too bad they can’t produce an aftermarket part with a better reliablility and install them instead of the remanufactured lemon parts. I wonder if the Jasper tranny is a better fix… Anyone have experience with this?
October 1st, 2009 at 3:31 pm
Almost done selling my Honda van. I threw in the towel with the bums at Honda. 6 attempts to get Honda to step up and was denied at every turn. No reimbursement on my 3rd transmission, no apologies, no nothing. Too bad, I probably would have bought another Honda if I was taken care of somehow. Now, I am against Honda for the rest of my life and will make sure everyone who is looking at a new car hears this. I even passed on a honda lawn mower….
October 4th, 2009 at 7:38 am
well as i had posted at an earlier date my 2004 odyssey transmission went out at 99000 miles. i was told by honda dealership that it would cost 3700.00 to replace with a rebuilt one with a 36000 mile/ 3 yr. warranty. i was pissed! i went to jiffy lube where i had transmission flushed at 30000 miles and got a copy of my receipt. i took it back to honda and complained and told them i was going to join the class action law suit and the service manager made a phone call to his boss and i ended up getting the transmission for 40% off.costing me 2000.00. this is crazy but what was i to do i needed a vehicle. i got the transmission and it is running great thus far. i am a firm believer that honda needs to change the warranty to at least 6 yrs. for this issue! for now on you can bet i will be sservicing my honda at the dealership only and getting my transmission flushed every 45000 miles!
October 10th, 2009 at 8:20 am
My tranny is starting to go out at 104k. The TCS light stays on an dat 2000 rpm’s, the gear slips and feels like we are in neutral. Does any one know what happened with the class action law suit? I tried going to the website but it doesn’t seem to be there. Also, any one know a good repair shop that won’t expect my first born as payment? Thanks.
October 15th, 2009 at 8:46 am
I have not heard from anyone regarding the class-action lawsuit. Website didn’t help me either. Honda ended up paying for the labor ($1329) to install the tranny. I also received various 10% discounts from the dealer on parts for the 105k service they performed. All in all, while I was not happy with having to fork out $6138.09 in all, I can’t complain about the service. They made an ‘effort’ to help me. Am I still seeking info on the CAL? You bet! They have not yet responded to my requests for the warranty to be extended to 100k. I think they should stand behind the Honda name and take ownership of the tranny problem, since they installed the same tranny which is going to go out in 100k miles again…which would start this whole process all over.
I have heard from someone that it is possible to go online and purchase a used tranny from Japan. Japanese cars are only allowed to be on the road for 6 years, and then many are torn apart and sold as parts. You can purchase a tranny with 65k on it and have it shipped here and installed by your mechanic. You’re only going to get a 1-year warranty from him though.
November 2nd, 2009 at 2:33 pm
bought a 2000 Odyessy with about 40K on it, Transmission went at 89K, found out that I made the extended warranty by 2 weeks, felt very luck… 2 years later at 122K Transmission has gone again, I am looking to get any advice to help offset the cost of $2500 new Transmission. Will Honda help me? we have had lots of other issues with this Odyessy, doors stick and broke several times, electrical issues etc. This ws our first Honda, I feel very unlucky cause I know alot of families that have had better luck, but this Transmission issue really has me upset.
December 16th, 2009 at 1:57 am
i have 01 honda odyssey and i have the same problem…hopefully this site HELP all of us../www.hondatransmissionsettlement.com/php/login.php
March 30th, 2010 at 5:10 pm
2000 Honda Odyssey which I have owned for 7 years is by far the worse car I have ever owned. Buy Toyota…I could write a book about the great service I’ve received form them and another about the NON-SERVICE from Honda. Hondas are expensive to repair, need repair often and any mechanic will tell you what a pain they are to work on.
April 8th, 2010 at 5:41 pm
FYI…there are some good ones out there
I have a 1999 Odyssey with 170,000+ miles on it. Overall has been a great car with no major repairs other than routine maintenance and normal wear/tear (tires, brakes, etc.). We have traveled many miles in this vehicle with no breakdowns, including a 6,000-mile trip west last fall. Transmission has just recently started acting up, and I was hoping to drive it until it died completely, but now looks as though I will have to replace car or tranny as it won’t pass inspection in a few months with the check engine light on (triggered by transmission torque converter failire). Rats!! I really love this car, and while I was hoping it would last to at least 200,000 miles, it’s close. Also have to say that my dealer, Saratoga Honda in NY, is EXCELLENT. Very helpful with all services and repairs – has even fixed the car several times for free (yes…free! – a chipmunk got in and chewed some wires, and they fixed this several times to the tune of about $450). If I could afford it right now I’d buy a new one in a heartbeat. But college tuition comes first right now, so I guess I’ll be buying a transmission soon…
Also…the class action suit settlement website is there – I just read it. Website is: http://www.hondatransmissionsettlement.com. Good Luck!